Contacting the Tampa Bay Times

I have been a subscriber for years to the St. Pete Times which became the Tampa Bay Times. When I first signed up, I subscribed to receive the paper every day. Later, I decided that it was not the best way to start the day with bad news every morning so I changed my subscription to Thursday through Sunday. In the past year, I have shortened my request to Sundays only. My problem with the paper is too frequent non-delivery (several times this past month), and the difficulty in contacting the paper to suspend deliveries during vacation time. It seems that every time I have reason to contact the Times about a problem that it is a greater problem getting a person or a robot to take care of my request. I still thoroughly enjoy the physical paper in my hand once a week, but the frustration it causes seems to be unnecessary and unexplainable in this day of diminishing subscriptions to the paper copy of the newspaper. I’m usually not a complainer, but I don’t find it unreasonable to expect the paper on my doorstep every Sunday morning before 8:00 AM.


About bobosbest

I am an 80-year-old retired English teacher whose writing goals are fulfilled by publishing these blogs. I have a wonderful married partner, Dimitris Tsitsiras, who is from Greece. Life is good and still an adventure.
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